Watches
- What Watches are (overview and the five categories)
- Configuring Watches
- Customer hasn't been told — shipment, delay or tracking update due
- Quote margin guard — missing charges and the margin floor
- Invoice reconciliation — purchase order versus supplier invoice
- Unbilled or double-billed end-user customers
- Order-by date approaching on an unplaced quote
- PO pre-flight — incomplete or inconsistent quote and PO details
- Promised credit, reship or replacement not received
- Freight and transit estimates
- Supplier performance drift
- Reorder windows, seasonal patterns and quiet accounts
- Support requests married to customer and order
- Receivables past due
- The Watch effectiveness report
- PO not acknowledged — or acknowledged differently than ordered
- Supplier is waiting on us — order on hold, response required
- Production delay — the order will not ship in time
- Inventory short for a quote or order
- Supplier price change, price expiration or discontinuation