The Inbox
- How the Inbox is organized
- Reading a point: title, evidence, and the accountability card
- Working an item: Claim, Return, Handled, Dismiss, Hide, Follow
- Due dates and undated items
- When Scout closes an item for you
- Lapsed items and the Lapsed shelf
- The Settled archive: searching past work
- Identity matches: Same client or Keep separate
- Working solo vs with a team